Managing Information Technology Essay

Question 1 What would be your prioritized describe of IT investments? Four IT investments need to be prioritized 1. 2. 3. 4. Ecommerce & Web gross gross revenue Aligning the discordant systems (legacy, SAP, ERP) to gainher. Hire relationship managers Make IT a partner1. After single 3 years, KLs Web sales spend a penny reached $156M, equalizing its in interject sales, and now represent 15% of total sales. This is very encouraging and exciting. KL inevitably to continue to invest in Ecommerce & Web sales in enjoin to continue this great growth. Selling via the Internet should be a precedency because its cheaper than your ordinary brick and mortar sales points, there is less crash expense, and this market is growing exponentially. The society should work towards gaining the most market percentage possible developing an industry leading website, timely and dependable delivery, and customer service. Accomplishing the above means getting all the conjunction sharing reading and data more efficiently ( keep an eye on point 2).2. KL has a complex IT basis with various systems in use around the world. The result is a thwart bunch of employees upset with the fact that communication data sharing is awful. To compensate this the company needs to invest more in training to get the whole company, including the USA, to use SAP as soon as possible.3. affirm/hire relationship managers to remedy information sharing, facilitate plans, priorities, communications, and relationships, and in delve get the whole system to work together.4. To avoid such problems in the future, KL needs to make IT a partner in the decision do process. In other words, the company needs to weaken involve IT in company strategy and tactical planning. With the IT team, the company needs to develop and correct an Enterprise Operating Model and Architecture that include business strategy, rate of flow IT assessment, IT strategy and IT plans.Question 2 Would your colleagues on the dec ision maker committee coincide with your selection and prioritization? The above priorities should be well received because they solve or improve many of the frustrating employees around the company. This answer will watch at each division (upper management, sales & marketing, order fulfillment and distribution, and ITS) and see why the four IT priorities should be well received by the exe telescopedive committee. The KL upper management is on record stating that the company has IT challenges around organise the various, and at times conflicting, business priorities across the enterprise.We sure could use better IT tools for this as well as ready access to timely executing data., CEO Joseph Campbell. In addition, coo Jens McCreary stated that the company needs to improve global supply-chain management and leverage the expertise to outpace out competitors and cut our operating costs Considering these quotes its safe to assume that the CEO and COO should be accepting of these four IT priorities because will regard to see IT forget better services in order to reach their goals. The products, manufacturing and distribution divisions of the company want to see SAP standardized and compatible across the company in order to better share information.Priorities 2 and 3 should occupy this division. Sales & marketing hope to see inter-operating unit and communications and coordination issues to be resolved and they need real-time data. Priorities 1, 2 and 3 should encourage the sales and marketing team. The order fulfillment and distribution divisions need capabilities to forecast sales and manage our product and cash flows need to be more competitive.They want to be able to deliver in a J.I.T. basis (optimize effectiveness) and have data integration between the legacy systems, SAP, Oracle, etc. These issues should improve with priorities 2 and 3 and this making these priorities acceptable to this division. Finally, the information technology services (ITS) take aim that not spending enough on IT (more spent on exertion and sales), and Web and ecommerce should be priority. Priorities 1 to 4 all favor the ITS team, and therefore should be well received.